Monitoring that tells you when your site needs attention.

We keep an eye on your website and tell you when something needs attention. You're not left to interpret technical alerts or work out what to do on your own.

Who is it for?

For sites that are stable and don't need regular changes, but where you want to know early when something goes wrong. If you'd rather we fix things too, that's WordPress maintenance.

What do we monitor?

AvailabilityOutages and accessibility issues
SecurityMalware, known vulnerabilities and suspicious activity
WordPressVulnerabilities in core, plugins and themes
SSL and domainCertificate and domain problems
Technical healthPHP errors and other technical issues
ProtectionA firewall and virtual patching against known vulnerabilities

What happens when something goes wrong?

01DetectAutomated monitoring flags a potential issue
02ReviewWe review actionable alerts and contact you when intervention is needed
03RecommendWe explain what it means and what we recommend, with an estimate for any work

What isn't included?

Regular WordPress, plugin and theme updates, which are part of WordPress maintenance
Troubleshooting, code fixes and malware removal
Restoring the site after an incident
Backup management and disaster recovery
Guaranteed response times or emergency support

If an issue needs work, we explain what is involved and send an estimate for your approval first.

Monitoring, maintenance and hosting

	Monitoring	WordPress Maintenance	Managed Hosting
Availability, security and SSL monitoring	Included	Included	Not included
Alerts reviewed and explained by us	Included	Included	Not included
WordPress, theme and plugin updates	Not included	Included	Not included
Security patches	Not included	Included	Not included
Bug fixes and troubleshooting	Not included	Included	Not included
Small content and design changes	Not included	Included	Not included
Backups	Not included	Included	Daily, kept 30 days
Staging site	Not included	Not included	Included
SSL certificate and CDN	Not included	Not included	Included
Moving an existing site	Not included	Quoted separately	Included
Malware removal and recovery after an incident	Quoted separately	Quoted separately	Quoted separately

Related services

WordPress MaintenanceUpdates, security and monitoring for WordPress sites
Managed HostingSecure, backed-up managed hosting for WordPress

FAQ

Does monitoring include fixes?

No. Monitoring detects and alerts. Updates, fixes and recovery belong to WordPress maintenance, or are quoted separately.

Do you guarantee a response time?

No. Monitoring doesn't include guaranteed response times or emergency support. Response times come with a maintenance plan.

What happens if you find a problem?

We explain what we found, what it means for your site and what we recommend. Because your site is already connected to our monitoring platform, we can investigate and carry out approved work without starting from scratch.

Can I move to maintenance later?

Yes. WordPress maintenance includes monitoring, and adds updates, fixes, backups and response times.

Is hosting included?

No, it's a separate service: Managed Hosting.

Inquiries

Tell us about your website and what you need.
We'll come back with the right next step.