WordPress maintenance that keeps your site secure and current.

We look after your WordPress site after launch, so updates, security and small fixes don't pile up.

Who is it for?

For organisations whose WordPress site matters: plugin updates piling up, security alerts nobody can interpret, or a site built by someone else that no one looks after.

What does WordPress maintenance include?

  1. UpdatesCore, themes and plugins, checked for compatibility
  2. SecurityMonitoring and security patches
  3. BackupsRegular backups of your site
  4. FixesBug fixes, troubleshooting and corrective work
  5. Small changesMinor content, design and feature updates to existing pages
  6. ReportingA quarterly site health summary

How do we start?

  1. 01AuditWe review your theme, plugins, premium tools and fonts
  2. 02Set upWe confirm access, then set up updates and backups
  3. 03OngoingWe take it from there, with one point of contact

In practice

Cedar

Identity

Complete brand identity and website for Cedar, an infrastructure investment and development company delivering complex, large-scale projects across North America. The platform translates Cedar’s technical expertise and disciplined approach into a clear, confident digital presence, with a focus on data centers and end-to-end project delivery. Brand identity developed in collaboration with Chris Scott.

Brand, Print, Digital2026

Farrell Fritz — Website

Farrell Fritz

Website

Website for Farrell Fritz, a prominent New York law firm. This publishing platform features exportable dynamic content, seamless integration of external blogs and a newspaper inspired homepage. A collaboration with Decker Design.

Digital, CMS, Content Migration2024

Ecran Total — Website

Ecran Total

Website

Website and web apps for a leading professional publication focused on cinema, television and music based in Paris. Includes a membership platform, data visualization and advanced reporting.

Digital, Customer Journey, Web App2021

Evergreen Residential — Microsite

Evergreen Residential

Microsite

Website for Evergreen Residential in Dallas, Texas. Includes a seamless custom integration with a proprietary third-party API for existing and new residents services. A collaboration with Milk Bar Design.

Digital, API Integration2023

What does monitoring cover?

Automated monitoring runs at all times. When something needs attention, we review the alert, contact you and recommend next steps. Monitoring is also available on its own, without maintenance.

  1. AvailabilityOutages and accessibility issues
  2. SecurityMalware, known vulnerabilities and suspicious activity
  3. WordPressVulnerabilities in core, plugins and themes
  4. SSL and domainCertificate and domain problems
  5. Technical healthPHP errors and other technical issues

What isn't included?

  • Major upgrades, migrations and redesigns
  • New features, complex development and custom landing pages
  • Bulk content, copywriting and photography
  • Comprehensive SEO, GEO or AEO campaigns
  • Malware removal and large-scale recovery after an incident
  • Hosting, which is a separate service

We can quote any of these separately.

Monitoring, maintenance and hosting

MonitoringWordPress MaintenanceManaged Hosting
Availability, security and SSL monitoringIncludedIncludedNot included
Alerts reviewed and explained by usIncludedIncludedNot included
WordPress, theme and plugin updatesNot includedIncludedNot included
Security patchesNot includedIncludedNot included
Bug fixes and troubleshootingNot includedIncludedNot included
Small content and design changesNot includedIncludedNot included
BackupsNot includedIncludedDaily, kept 30 days
Staging siteNot includedNot includedIncluded
SSL certificate and CDNNot includedNot includedIncluded
Moving an existing siteNot includedQuoted separatelyIncluded
Malware removal and recovery after an incidentQuoted separatelyQuoted separatelyQuoted separately

Related services

FAQ

Do you maintain sites you didn't build?

Yes. We start with an audit of the theme, plugins and tools, then set up updates and backups.

Do you update WordPress and plugins?

Yes. We apply updates, check compatibility, and tell you when an update needs a decision from you.

What happens if something goes wrong?

Monitoring flags it, we review it, contact you, explain what it means and recommend next steps. Covered fixes are done; anything else is estimated for your approval first.

Can I make small changes to my website?

Yes. Minor updates to existing pages and small improvements are included in your plan. Larger changes are quoted separately.

Will my website always be online?

Maintenance doesn't guarantee uptime. Monitoring helps us spot availability problems early and we act on them quickly.

Is hosting included?

No, it's a separate service: Managed Hosting.

What if I stop maintenance?

We agree a written handover plan for premium tools and fonts, with 30 days' written notice. Without maintenance, premium tools stop receiving vendor updates, which can expose a site, so we recommend agreeing the decisions beforehand.

My site was hacked. Can you help?

We can. Malware removal and recovery after an incident are quoted separately: tell us what you're seeing and we'll recommend the next step.

How is maintenance billed?

Quarterly or annually, excluding VAT. The scope and price for your site are set out in your proposal.

Do you offer monitoring only?

Yes. Website Monitoring detects and alerts. Updates, fixes and recovery belong to a maintenance plan.

What happens with premium plugins and fonts?

Each licence is held either by you or by us. Yours stay with you if maintenance ends. Ones we hold usually only work while a site is under active maintenance, so we list them at the start and tell you the cost and the holder before buying or renewing anything. If maintenance ends, we agree a written handover plan with 30 days' written notice.

How fast do you respond?

Support runs Monday to Friday, 9:00 to 18:00 Paris time, and your plan sets how quickly we respond within those hours. Urgent issues outside business hours are acted on as best we can, with no guaranteed response time.

Inquiries

Tell us about your website and what you need.
We'll come back with the right next step.